Property Maintenance 

At Thomas and Thomas property, we work with local, reputable, independent tradesmen, where their work has been quality checked and meets the standards our clients would expect. They are fully insured and we work hard to negotiate privileged rates which we pass on to you. 

Utilities and Council Tax 

We will notify local authorities and utility providers of the tenancy start and end date, along with providing meter readings and notifying energy suppliers of the relevant tenant details. 

Inventories 

We use an independent inventory clerk who ensures a detailed inventory is carried out, including detailed and dated photographs.

Gas Safety 

The safety of our tenants is of paramount importance and it is vital that The Gas Safety Regulation 1998 is adhered to. We are on hand to give you advice and will arrange for a full Gas Safety Certificate to be carried out where needed. It is common law duty as the landlord to ensure that all gas appliances are safe. Both us as the agent and you as the landlord have a statutory duty to ensure there is a valid Gas Safety Certificate in place. 

EPC

With effect from 1st October 2008, every property being marketed must have a valid Energy Performance Certificate. The EPC must be an ‘E’ or above. The EPC is valid for a period of 10 years and is registered to the property and not the landlord. Where applicable, we have our own dedicated energy assessor on hand to assist you.

Furniture Fire Safety

Residential property let on a furnished basis must meet the current fire safety regulations. Failure to comply with regulations is a criminal offence and may result in a fine of up to £5,000. We are on hand to help guide you through.

Inspections 

Once a tenant has moved in, we will carry out the first inspection within three months, then every six months moving forward. Our property management department will manage each individual tenancy differently and, at our discretion, could be carried out more frequently.

Keys 

We always provide two sets of keys to our tenants and hold a set within our property management department. We will also arrange for keys to be cut making this as hassle-free for our landlords as possible.